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Customer Upload Failed With Error Message : 'HZ_API_INVALID_LOOKUP' at HZ_IMP_ERRORS (Doc ID 2574955.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Customer import using simplified customer import template with site use purpose as 'INV' is failing with below error:

ERROR
-----------------------
Import is failing with MESSAGE_NAME - 'HZ_API_INVALID_LOOKUP' at HZ_IMP_ERRORS

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fill the simplified customer import template. Use the purpose under Account Address Purposes as 'INV'.
2. Generate csv and import the customer
3. Review the error message at Customer Import batch report.

Cause

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In this Document
Symptoms
Cause
Solution


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