Customer Search by Account Name Doesn't Work Correctly in Agent Console
(Doc ID 2575228.1)
Last updated on OCTOBER 17, 2019
Applies to:Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.
When you search for a account name in the customer search page in Agent console the results sometime does not display. For example if you want to search "Test Test 2 Test3 T.S." if you enter the complete name, the results won't be populated, but when you search with a partial name, the results will be displayed.
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