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Questions About The Different Reports Available In Oracle SRM Platform (Doc ID 2575307.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A and later
Information in this document applies to any platform.


1. Is there a report /Dashboard to show the post which has the maximum number of tweets in the last 1 week , 1 month etc

2. Is there a report /Dashboard which shows the top mentions from the post

3. Is there a report which identifies the type of comments received in Engage and categories it as Inquiry , Lost baggage etc. If create a label for this , is there a report which shows a number comments or messages received for Baggage , Fare Inquiry etc

4. Report to know the engagement for the page post, Example , i have posted 5 posts this months and i would expect the report which shows the details as which post has more no of engagement in the last 1 week , 30 days etc


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