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RIHA Tool Crashes Randomly And Throws "Unexpected Error occurred...." (Doc ID 2575369.1)

Last updated on AUGUST 13, 2019

Applies to:

Oracle Retail Integration Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When user retry or search the message in RIHA tool, following error is encountered randomly:

Error: Unexpected Error occurred. Please check the logs for more details

One of the cases when this happens is when the UI has a different view of the DB values and the DB has a different set of values (because the background thread is deleting the delete_pending records etc).

Cause

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In this Document
Symptoms
Cause
Solution
References


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