ORA-20001: You must provide a value for the attribute p_effective_date. ORA-06512: at "FUSION.PAY_RETRO_PKG", line 1816 ORA-06512: at line 1 occurred in table pay_retro_pkg.create_retro_entry at location 3065 error in retro process (Doc ID 2575503.1)

Last updated on FEBRUARY 06, 2021

Applies to:

Symptoms

On : 11.13.19.04.0 version, Global Payroll

When attempting to process retro the following error occurs for one employee #123456

ERROR
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"A system error ORA-20001: You must provide a value for the attribute p_effective_date. ORA-06512: at "FUSION.PAY_RETRO_PKG", line 1816 ORA-06512: at line 1 occurred in table pay_retro_pkg.create_retro_entry at location 3065. Contact your help desk."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. trying to process retro
2. Error occurs.

Details:
The changes to the employee record #123456 are: the annual leave from 09-Jun-2019 to 04-Jul-2019 was withdrawn and created again.
This employee was terminated on 19-Jan-2019 and has last standard process date and final close date as 30-Jun-2019 for that record. Later, employee is rehired from 20-Jan-2019.
Employee Number # 123456

Terminated on 19-Jan-2019
Last Standard Process Date and Final Close Date are 30-Jun-2019

Re-hired on 20th-Jan-2019

Annual Leave Submitted for the Period - 9th Jun 2019 to 4th July 2019 -- Withdrawn
Annual Leave Submitted for the Period - 9th Jun 2019 to 4th July 2019 -- Completed.

Now, While Submitting the Retro Pay, It is failing with following error :
"A system error ORA-20001: You must provide a value for the attribute p_effective_date. ORA-06512: at "FUSION.PAY_RETRO_PKG", line 1816 ORA-06512: at line 1 occurred in table pay_retro_pkg.create_retro_entry at location 3065. Contact your help desk."

Changes

Cause

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