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Question About Custom Audience (Doc ID 2575523.1)

Last updated on AUGUST 26, 2019

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

On : 11.13.19.04.0 version, Workflow & Automation

Question about Custom Audience

Customer doesn't have Publish feature.

As they haven't purchased Responsys they don't have any direct integration between their Marketing Cloud to social cloud. So they need to manually extract the list from our marketing platform and use it Oracle SRM.

The Approach would be similar to uploading the list into Facebook Custom Audience , how come uploading the list from SRM will beneficial for the Customer?
 

Solution

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