Error Thrown When Opening the Migration Center [The call failed on the server; see server log for details]
(Doc ID 2575849.1)
Last updated on AUGUST 29, 2019
Applies to:Oracle BigMachines CPQ Cloud Service - Version 18 C Patch 3 and later
Information in this document applies to any platform.
When attempting to connect to a site in the migration center the following error occurs.
The call failed on the server; see server log for details
After reproducing the issue, the following errors can be found in the error log:
Configuration Cache could not be built for Product Family with segment_id=XX
Could not find script for advanced comments with action id XXXXXX java.lang.NullPointerException
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