ORACLE UTILITIES CUSTOMER CLOUD SERVICE INTEGRATION TO ORACLE FIELD SERVICE CLOUD Upgrades and Customizations
(Doc ID 2576036.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Utilities Customer Cloud Service - Version 20B and laterInformation in this document applies to any platform.
Purpose
This knowledge article focuses on the Oracle Utilities Field Service Cloud package upgrades, Integration package upgrades, as well as customizations. It describes one of the options to implement Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud that can be used as a reference.
Details below are applicable to Customer Cloud Service 20B.
Scope
This knowledge article focuses on the Oracle Utilities Field Service Cloud package upgrades, Integration package upgrades, as well as customizations. It describes one of the options to implement Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud that can be used as a reference.
Note that the options/settings applicable to Oracle Utilities Customer Cloud Service are applicable to Oracle Utilities Customer to Meter.
The Oracle Field Service Cloud and Oracle Cloud for Integration packages are delivered as accelerators. Implementations can use them as a starting point. Any changes done to the packages are not upgradable and have to be manually incorporated to the next version delivered by Oracle.
Details
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Purpose |
Scope |
Details |