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Enhancement Request: Updated Format for Reports in Insights (Doc ID 2576167.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A and later
Information in this document applies to any platform.


User has submitted following request for reports /dashboards based on the performance of the user in Engage and total inbound/outbound messages.

1. Incoming Message : Pie chart to display how many messages received in Engage for the time period, and how many of them were comments and post and DM.
2. Outgoing messages: Pie chart to display how many messages sent from platform were replies to messages, post and DM.
3. User performance pie chart.


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