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Entities in Skills Shown as a Menu are not Recognized (Doc ID 2576333.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Digital Assistant - Version 19.1.3 and later
Information in this document applies to any platform.


Entities in skills shown as menu options are not being recognized.

Created a BOT and added an entity in it. The entity contains a list of 3 values.
In this scenario, the list gets displayed. However, the bot does not recognize the selected value even if it is clicked on it. Only one of the values from the list is recognized out of three.

It is expected that either typing the list value or selecting it directly from the menu, the Bot should be able to recognize the selection.




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