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Folders Which Were Uploaded Are Not Found (Doc ID 2576492.1)

Last updated on JULY 20, 2021

Applies to:

Primavera Unifier Cloud Service - Version 19.4 to 19.6 [Release 19.4 to 19.6]
Information in this document applies to any platform.

Symptoms

After uploading a folder with sub-folders in the Document Manager (DM). The folders which are uploaded already, are not found.

When attempting to create new folders for those needed the following is returned:

"The same name for the folder exists already"

If 'OK' is selected the application adds (1) at the end of the folder name, if attempt to delete folder(1) system displays the message 'the same name exists' however, the folder is not seen in the root of the folders.

Cause

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In this Document
Symptoms
Cause
Solution
References


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