Indexing Stuck, Stalled, Frozen, Hung During ProductCatalogOutputConfig Step
(Doc ID 2576699.1)
Last updated on SEPTEMBER 06, 2019
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
When an indexing job is kicked off, either through a triggered publish, through an endpoint call on /gsamdin/v1/search/index, or manually from the ProductCatalogSimpleIndexingAdmin component in dyn/admin, the job runs for some time and then gets stuck, stalled, frozen, hung on the ProductCatalogOutputConfig step like so:
The process is stuck on the ProductCatalogOutputConfig step and the "successCount" will stop increasing and stay at a certain number and never complete.
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