My Oracle Support Banner

Create Accounting for Payables Not Completing After 19C is Applied (Doc ID 2576802.1)

Last updated on AUGUST 15, 2019

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

Create Accounting process for Payables getting stuck when a payables invoice transaction has zero amount non recoverable tax distribution and accounting for reporting ledger is enabled. Error could happen if customer has same scenario with secondary ledger also.

Customer with the following conditions will encounter this issue:

  1.  Creation Accounting is not completing
  2.  Customer is on 19C
  3.  Customer has Secondary or reporting (ALC) ledger
  4.  Customer has Payables application with primary Ledger turned on Automatic offset feature
  5.  Invoice has a zero amount tax line

Changes

Issue occurs after 19C is applied

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.