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Additional Invoice Created On Invoice Adjust Cost Action (Doc ID 2577491.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Additional Invoice created on Invoice Adjust Cost action even though the Parameter - CREATE NEW INVOICE FOR STANDARD APPROVED ADJUST is set to FALSE

Help says =>If It is a standard invoice that's approved and the CREATE NEW INVOICE FOR STANDARD APPROVED ADJUST parameter is set to true, Then only Oracle Transportation Management
will create a new invoice instead of adding a line to the existing invoice

A previous invoice generated is not approved. Then the shipment cost is adjusted which is adding that additional cost to Previous invoice but not happening for the approved invoices.
Expectation is that change in shipment cost should get inserted in the previous invoice for Approved Invoice as well and no new invoice should be generated.

Cause

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In this Document
Symptoms
Cause
Solution


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