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Cart Item Quantity Not Fully Allocated To Shipping Groups. (Doc ID 2577628.1)

Last updated on AUGUST 16, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

After adding multiple items with the same SKU and by different variant( ex a month selected), items do not split up in the shipping group of the cart.

 

ERROR
-----------------------
"Cart item quantity not fully allocated to shipping groups"
 

full error:
/atg/commerce/orders/CloudOrderServices Error in order submission: ; ERROR
CODE:28154; atg.cloud.exception.CCInputException: Cart item quantity not
fully allocated to shipping groups.

Add separate SKUs into unique items in the cart, by a month selected.

The issue can be reproduced at will with the following steps:
1. Login to Storefront
2. Go to cart page.
3. Add product from quick view.
For example:
SKU001 | quantity 10 | month January, it will be a unique line item in the
cart
SKU001 | quantity 20 | month November, it will be a another unique line item
in the cart
4. Select shipping address and methods
5. Click on update order button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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