My Oracle Support Banner

In Account Reconciliation Cloud Service (ARCS), The Totals In The Unmatched Transactions Dialog Are Not Consistent When Selecting Rows (Doc ID 2577697.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Account Reconciliation Cloud Service - Version 18.07.64 and later
Information in this document applies to any platform.

Symptoms

While viewing the Unmatched Transactions screen, you click one or more rows on the left-hand side. Expectedly, the Total populates beneath the grid. But when applying the same steps to the right-hand grid, the Total value does not display. This is only occurring for a single user.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.