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FA: SCM: Sales Orders for Order Hub REST API Might Fail to Create Sales Order After 19C Upgrade (Doc ID 2577748.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


 The Sales Orders for Order Hub REST API encounters an error when it attempts to create a sales order.


The request failed because it doesn't include a value for attribute BillToContactId, or value XXXXXXXXXX that it does provide isn’t valid.

If the REST API payload doesn't explicitly send the bill-to contact, then Sales Orders for Order Hub attempts to default a contact from the bill-to address or the bill-to account to set the value for the bill-to contact on the order. If the administrator hasn't assigned a Contact role type to the bill-to contact, then the defaulted value fails during validation, and the request to create the sales order fails.


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