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Sales Orders for Order Hub REST API Might Fail to Create Sales Order After 19C Upgrade (Doc ID 2577748.1)

Last updated on AUGUST 16, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

 The Sales Orders for Order Hub REST API encounters an error when it attempts to create a sales order.

Error:

The request failed because it doesn't include a value for attribute BillToContactId, or value XXXXXXXXXX that it does provide isn’t valid.

If the REST API payload doesn't explicitly send the bill-to contact, then Sales Orders for Order Hub attempts to default a contact from the bill-to address or the bill-to account to set the value for the bill-to contact on the order. If the administrator hasn't assigned a Contact role type to the bill-to contact, then the defaulted value fails during validation, and the request to create the sales order fails.

Cause

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In this Document
Symptoms
Cause
Solution

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