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Lead Is Failing To Import (Doc ID 2578451.1)

Last updated on AUGUST 28, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Leads, Sales Campaigns

Customer added Sales Channel as an Attribute to Import Mapping and getting an error.

ERROR
-----------------------
 The value of the attribute SALES_CHANNEL is not valid. Valid values: ZPM_DIRECT_CHANNEL_TYPES/ZPM_PARTNER_CHANNEL_TYPES/ZPM_INDIRECT_CHANNEL_TYPES.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Go to setup and maintenance
2.Manage File Import Activities task
3.Run the import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import Leads.

Cause

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In this Document
Symptoms
Cause
Solution
References


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