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Enabling External Tax WebHook Shows Error "Please Select A Valid Shipping Method" On Checkout Page (Doc ID 2578506.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Enabling External Tax WebHook for calculating tax under Tax Processor Settings is causing an issue on checkout page. On storefront checkout page while selecting a shipping method below error is shown on top of the page.

Error Notification: Please select a valid shipping method

If Tax Processor is disabled the scenario works fine.

With the below steps issue can be replicated:

1. Open storefront, add a product to cart
2. Continue with the checkout add address and the card details
3. From drop-down select a shipping method
4. On UI header error will be shown "please select a valid shipping method"

Changes

 External Tax WebHook is enabled for calculating tax under Tax Processor Settings.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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