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B2B Default Shipping Address for Organization Does Not Show On Storefront (Doc ID 2578615.1)

Last updated on AUGUST 22, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Storefront

ACTUAL BEHAVIOR
---------------
The default shipping address for the account of which the contact is a part of is not coming in the store site. The shipping address comes in preview site though.

EXPECTED BEHAVIOR
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The shipping address when added as default for an account, that shipping address should come in all the contacts default address.

STEPS
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The issue can be reproduced at will with the following steps:
1. Add a default shipping address to a account.
2. Create a contact and the try to place order using that contact.
3. On the checkout page, observe the address not showing up as default.

Cause

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In this Document
Symptoms
Cause
Solution


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