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No Notification (Email or Workflow) For Certain Performance Management/Talent Tasks (Doc ID 2578619.1)

Last updated on MARCH 04, 2020

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Performance Management and Talent Management Notifications have been enabled from:

This can also be verified by running the following SQL:

select * from HRT_NOTIF_SETUP_B 

(This will show which talent/performance management options have been ticked).

However, when the HR specialist does the following, no emails are received by any of the participants:

The expected behaviour is that the relevant employees should receive a notification about the meeting (either in BPM worklist or by email)  For example an email or worklist item called:

FYI: The talent review meeting <MeetingName> is scheduled.

However, no notification is received by any of the participants.  

Similarly, when testing with goals (for example, updating, sharing or creating a goal), the same issue is seen.

Note however, that emails are correctly received for other modules, for example, 'Core HR'  functions such as creating and terminating employees, profile changes, and Oracle Learning notifications.  Also Goal Plan Approval and Goal Plan Approval Confirmation generate emails.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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