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Unpublished Posts Not Appearing in Engage (Doc ID 2578710.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On : NA version, Engage

ACTUAL BEHAVIOR
---------------
Unpublished posts are not appearing in Engage.

EXPECTED BEHAVIOR
-----------------------
Unpublished content should appear in Unpublished Folder of Engage dashboard.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

See in account: Visit Engage > Column: Facebook Channel, Folder: Unpublished (also checked Hidden/Inbox/Archived) > Filter: Newest to Oldest > Posts included by user are not showing up in the column results.

Cause

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In this Document
Symptoms
Cause
Solution
References


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