User Search Times out After Loading Large Number of Users
(Doc ID 2578749.1)
Last updated on AUGUST 26, 2019
Applies to:Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.
After loading about 14,000 users via AD bridge (or some other method), user search no longer works. It times out with the following error:
Cannot fetch users: A timeout waiting for a connection or identity store response read has caused a server error.Contact the system administrator and report the XXXXXX0000000
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