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Unable to Load Users in Primavera Cloud Administration (Doc ID 2578803.1)

Last updated on AUGUST 19, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load users in the Primavera Cloud Administration tool, the following error occurs.

ERROR
-----------------------
User Management page
    The page you requested is not available in the current context

Popup Error
    The data cannot be loaded

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open https://<company>-primavera-common.oracleindustry.com/cloud/p/user-administration
2. Issue occurs on User Management screen

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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