Fusion Global HR: Basic ESignature Task Full Name Does Not Validate Correctly
(Doc ID 2579931.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.07.0 and laterInformation in this document applies to any platform.
Symptoms
When a new hire attempts to enter a basic eSignature on the task "Acknowledge Fitness Policy, the below error message is received:
ERROR
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Your full name must be exactly the same as the full name available in our records. Try again. (PER-1532291)
STEPS
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The issue can be reproduced at will with the following steps:
1. Open the new hire checklist task > Attempt to sign your name via DocuSign
2. Receive the above error message
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |