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Troubleshooting Customizations for Oracle Learning Cloud and Oracle Recruiting Cloud (Doc ID 2580691.1)

Last updated on OCTOBER 21, 2019

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Learning Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Purpose

Scenario: A customization needs to be deleted in order to confirm or rule the customization out as the cause of an issue, but the full path of the customization, which is required to preform the deletion, is not clear.

Purpose: This document provides step to identify the required file path and delete the customization.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Request the MDS Dump
 2. Waiting for Support to Analyze the MDS Dump 
 3. Enable Manage Customizations
 4. Removal of Customization

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