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Oracle Fusion Learning Cloud: Troubleshooting Issues Caused by Customizations (Doc ID 2580691.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Purpose

Scenario: A customization needs to be deleted in order to confirm or rule the customization out as the cause of an issue, but the full path of the customization, which is required to preform the deletion, is not clear.

Purpose: This document provides step to identify the required file path and delete the customization.

 

Customers and their System Integrator or responsible for resolving any problems related to the customization, personalization, or extensions. 
This is explained further on the Technical Support Policies tab in the following article: Working Effectively With Oracle Support - Best Practices
Refer also to Global Customer Services Customization Guidelines to understand the extent of available support for customization.

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
  
References

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