PRC:SSP:19C - Punchout is Failing when Returning Cart to Fusion after 19C Upgrade (Doc ID 2580739.1)

Last updated on AUGUST 23, 2019

Applies to:

Symptoms

When attempting to to create punchout requisition,
the following error occurs.

Error:
Messages for this page are listed below.
< DFF Segment> Approver is a required field.
 The tax amounts cannot be calculated. Contact the Procurement application administrator. (POR-2010408)


Steps:
The issue can be reproduced at will with the following steps:
1. Login to Fusion Applications
2. Procurement -> Requisiton -> Punchout requisiton
3. It goes to Supplier website and select the item
4. It comes back to Oracle with Error

Note: This issue Occurs only if Customer has enabled DFF on Requisition and Using Punchout

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.