Ref 3-19644712791, Tax Amount Remains As OPEN_AUTH_AMOUNT Even After The Lines Are Invoiced
(Doc ID 2581623.1)
Last updated on DECEMBER 09, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Billing - Transactions
ACTUAL BEHAVIOR
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The tax authorization amount showing as open when all lines are invoiced already.
EXPECTED BEHAVIOR
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Once the sales orders are invoiced and closed , all the authorization amount must be shown closed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a sales order.
2.Invoice them and close the SO lines.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create correct credits and misleading.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |