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Ref 3-19644712791, Tax Amount Remains As OPEN_AUTH_AMOUNT Even After The Lines Are Invoiced (Doc ID 2581623.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Billing - Transactions

ACTUAL BEHAVIOR
---------------
The tax authorization amount showing as open when all lines are invoiced already.

EXPECTED BEHAVIOR
-----------------------
Once the sales orders are invoiced and closed , all the authorization amount must be shown closed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a sales order.

2.Invoice them and close the SO lines.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create correct credits and misleading.

Cause

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In this Document
Symptoms
Cause
Solution
References


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