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Products Added To A Collection (Category) Are Missing When Viewing The Collection In OCC Admin (Doc ID 2582505.1)

Last updated on AUGUST 28, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Discrepancy in products shown in OCC admin tool, where not all the products added to a collection are displayed when drilling down into the collection (example: 61 products added but only 31 displayed). 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Go to OCC Admin

2) Then navigate to Catalog

3) Drill down on the Collection

4) OCC Admin filters the the first 40 products for the collection. However, there are only N products listed when there are N+ added to the collection 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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