Manage File Import - Error With Custom Objects - An Error Occurred During The Data Import. (MKT-285235) (Doc ID 2583380.1)

Last updated on DECEMBER 22, 2020

Applies to:

Goal

On : 11.13.19.04.0 version, Accounts, Contacts, Households

Manage File Import - Error with Custom Objects

Trying to update an existing checkbox of a contact related object, subscription but it fails with error.
Trying both import tools and having different error messages:
- Manage File Import Activities -> Error -> An error occurred during the data import. (MKT-285235) Details: This error occurred while importing data: A matching record of type XXXXXXXXX_cWBIT cannot be found using the value of the attribute
- New File Import -> An error occurred during the data import. (MKT-285235) Details: This error occurred while importing data: A PMS can only have one subscription per Contact
 

Solution

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