My Oracle Support Banner

Agent Action 'COPY REFERENCE NUMBER' Does Not Copy the Refnum from the Shipment to the Tracking Event. (Doc ID 2584461.1)

Last updated on SEPTEMBER 08, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

The agent action 'COPY REFERENCE NUMBER' does not copy the refnum from the Shipment to the Tracking Event.

Agent: <name>
Agent Type: TRACKING EVENT
Agent Event: TRACKING EVENT - CREATED: INTEGRATION or INTERNAL or USER
Agent Actions:
MATCH SHIPMENT: By Shipment ID
(TRACKING EVENT TO SHIPMENT) COPY REFERENCE NUMBER: BN

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.