Agent Action 'COPY REFERENCE NUMBER' Does Not Copy the Refnum from the Shipment to the Tracking Event.
(Doc ID 2584461.1)
Last updated on SEPTEMBER 08, 2019
Applies to:
Oracle Transportation Management Cloud Service - Version 6.3.4 and laterOracle Transportation Management - Version 4.0 and later
Information in this document applies to any platform.
Symptoms
The agent action 'COPY REFERENCE NUMBER' does not copy the refnum from the Shipment to the Tracking Event.
Agent: <name>
Agent Type: TRACKING EVENT
Agent Event: TRACKING EVENT - CREATED: INTEGRATION or INTERNAL or USER
Agent Actions:
MATCH SHIPMENT: By Shipment ID
(TRACKING EVENT TO SHIPMENT) COPY REFERENCE NUMBER: BN
Agent Type: TRACKING EVENT
Agent Event: TRACKING EVENT - CREATED: INTEGRATION or INTERNAL or USER
Agent Actions:
MATCH SHIPMENT: By Shipment ID
(TRACKING EVENT TO SHIPMENT) COPY REFERENCE NUMBER: BN
Cause
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In this Document
Symptoms |
Cause |
Solution |