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Issue With Uploading Contract Terms From Microsoft Word using Add-in (Doc ID 2584783.1)

Last updated on SEPTEMBER 04, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Contract Authoring

User cannot upload contract terms from MS Word, it returns an error.
Customer has the latest version of Word Add-in.


ERROR
-----------------------
You cannot upload file .xml because it is not a supported Microsoft Word XML document.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download contract in Word file format
2. Open xml file in word and enable content
3. Make changes (add section, add standard or non standard clause)
4. Accept changes and stop tracking
5. Save and close the file
6. Upload contract file in oracle fusion cloud with checkbox yes to Update structured terms automatically
7. Received error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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