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POS Sale Transaction Fails When The Serial-SKU Status Are Available For Sale Transaction (Doc ID 2584884.1)

Last updated on SEPTEMBER 04, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 to 19.3 [Release 18 to 19]
Information in this document applies to any platform.

Symptoms

On : 18C version, Core Product Functionality

POS Sale transaction fails when the serial-SKU status are available for sale transaction

When performing a POS sale transaction (input interface) with serial numbers, receive failed status.


The error message is that the serial number is linked with shipped OBLPN while the latest status of that SKU and Serial number combination is not in shipped status.


ERROR
-----------------------
“Sale Transaction INC0556238PART10 errored out serial number M11252TDF753 linked with shipped OBLPN KIT000003028 in facility FAC”


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populate POS interface
2. Run Input Interface
3. see error


Cause

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In this Document
Symptoms
Cause
Solution
References


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