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Primavera Gateway Synchronizations Page and/or Monitoring Page Is Loading Jobs Slowly or Not Display Jobs (Doc ID 2585471.1)

Last updated on FEBRUARY 24, 2020

Applies to:

Primavera Unifier Cloud Service - Version 18.1 to 19.8 [Release 18.1 to 19.8]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 to 19.8 [Release 18.1 to 19.8]
Primavera Gateway - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

In Primavera Gateway the Synchronizations page and the Monitoring page are not loading. Sometimes after a few minutes the synchronizations or the jobs will appear.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Primavera Gateway
2. Click on the Synchronizations tab
3. Only the title Synchronizations appears at the top. The rest of the page is blank.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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