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Thirdparty Images Not Showing On Preview Mode For A Site In Multi Site Environment (Doc ID 2585545.1)

Last updated on OCTOBER 11, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

For a Multi-Site environment while performing preview mode, getting "404 error" for images uploaded under /thirdparty using Admin API "/ccadmin/v1/files/" and publish under site specific folder. 

Changes

This issue can be replicated at will by following below steps:

1. For a site, set "Site Base URL" other than ccstore url by referring below steps:

a) Navigate to ccadmin --> Settings --> Select the site for which facing issue.

b) For the selected site, change the "Site Base URL (required)" value other than ccstore url and apply changes i.e. ccadmin-test-xxxx.oracleoutsourcing.com  instead of ccstore-test-XXXX.oracleoutsourcing.com.

2. Upload image files using API "/ccadmin/v1/files/" (refer doc for details :  https://docs.oracle.com/en/cloud/saas/commerce-cloud/cxocc/api-admin-files.html ).

3. Test application site in preview mode and notice the 404 error for reference images uploaded using API in step 2.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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