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Selecting Shipping Method Fails when External Tax Calculation is Enabled with Error: {"errorCode":"40001","message":"Please check the shipping address and try again.","status":"500"} (Doc ID 2585733.1)

Last updated on FEBRUARY 15, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After enabling External Tax processing, users encounter the below error while choosing shipping method on the Storefront's Checkout page:

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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