Selecting Shipping Method Fails when External Tax Calculation is Enabled with Error: {"errorCode":"40001","message":"Please check the shipping address and try again.","status":"500"} (Doc ID 2585733.1)

Last updated on JUNE 05, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

After enabling External Tax processing, users encounter the below error while choosing shipping method on the Storefront's Checkout page:

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In this Document

Symptoms

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