Error when using the Print action from the Transaction Manager [An unknown error (class java.lang.NullPointerException) has occurred. Please contact your system administrator]
(Doc ID 2585854.1)
Last updated on MARCH 15, 2021
Applies to:Oracle BigMachines CPQ Cloud Service - Version 19 A to 19 B Patch 2 [Release 19]
Information in this document applies to any platform.
Attempting to use the Print action from the transaction manager gives the following error:
An unknown error (class java.lang.NullPointerException) has occurred. Please contact your system administrator. To help us track this error, please note the date and time in your report: 2019-08-12 17:36:29. null
Print actions from quotes and the preview functionality of Document Designer work without an issue.
The environment was recently upgraded to 19B.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document