Workflow Record Not Being Assigned To All Users As Expected, Instead Only One User Is Assigned
(Doc ID 2586143.1)
Last updated on NOVEMBER 10, 2022
Applies to:
Primavera Unifier Cloud Service - Version 19.5 to 19.6 [Release 19.5 to 19.6]Information in this document applies to any platform.
Symptoms
On Unifier : Version 19.5
When; 1) a source record auto-creates a destination record through an S-Step in the workflow design, 2) the Destination record has a conditional routing step soon after the creation step, and 3) the 'Additional conditions to filter assignees' setting is enabled on the subsequent step:
ACTUAL BEHAVIOR
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Create a BP record and process it to a step, in this step the record is supposed to be assigned to multiple users, but it is assigned to one user.
EXPECTED BEHAVIOR
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Expecting BP record to have been routed to multiple users.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, record is not being routed to the expected Assignees.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |