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Invoice (Payment Request) Getting Rejected From Payment Batch: "The external bank account is inactive" (Doc ID 2586389.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to pay the invoice, the following error occurs.

"The external bank account is inactive. Either the bank account or the assignment of the bank account to the payee is no longer active"

Cause

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In this Document
Symptoms
Cause
Solution


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