My Oracle Support Banner

Invoice (Payment Request) Getting Rejected From Payment Batch: "The external bank account is inactive" (Doc ID 2586389.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to pay the invoice, the following error occurs.

"The external bank account is inactive. Either the bank account or the assignment of the bank account to the payee is no longer active"


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.