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Outlook: Account - Saved Search Field Not Available (Doc ID 2586511.1)

Last updated on JANUARY 06, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

The "Favorite Account" field is not available in OSC Outlook in the list of fields in the Saved Search Menu when configuring new Saved Searches for Outlook in the Account Object (Screenshot Attached). We want to set up a saved search for the users to get all their favorite accounts.
 

Solution

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In this Document
Goal
Solution
References


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