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Unable To Find Journal Source Entries In Cash Management Manual Reconciliation (Doc ID 2586756.1)

Last updated on SEPTEMBER 10, 2019

Applies to:

Oracle Fusion Cash Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Set Up CTM-Define Bank Statement Processing and Reconciliation

When attempting to check a Journal transaction in Manual Reconciliation Page, the following error occurs.

ERROR
-----------------------
Users cannot find the Journal transaction in Manual Reconciliation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: General Accounting>Journals>Manage Journals
2. Create Journal and posted
3. Check this journal in Cash Management - bank statement and reconciliation - manual reconciliation

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot find the posted journal.

Cause

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In this Document
Symptoms
Cause
Solution


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