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* Create Account Childs From Account Subtab Are Opened In View Mode Sometimes (Doc ID 2587344.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

A Relationship between accounts has been enabled under the subtab under Account object.

Implementation user needs to create child accounts (Called Locations), and the Child Accounts(Locations) to be visible immediately in the Subtab, as to be edited by the user after clicking on a deep link that would open the Location record in edit mode, and to fill the rest of the Attributes.

The Implementation user created a script that is creating another Account(called Location) as a child of the Account, and an action link with which the user is opening the created child Account(called Location) directly from the Locations subrab from the Account, to be able to fill the rest of the attributes for the new created Location account.

The issue is that sometimes when invoking the script trough Button, and clicking on the deep link after the record is created, the record Location is opened in View mode only, and the expectation would be to be opened in Edit mode, otherwise the user cannot edit the Location record directly from the new opened window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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