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Blank Notifications With Location Based Access Enabled In Security Console Administration (Doc ID 2587452.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Supplier Model Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Sourcing Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Email and Worklist Approval Notifications are blank / not rendering any details.

For Example, Worklist Notifications when opened will only have the title (ie: "Approve Purchase Order XXXXXXXXXXXX") and Actions Button but the rest of the notification is blank.
Email Notifications have no PO detail information and only have the "Approve" "Reject" and "Request More Information" Button(s).

Steps to Reproduce:
1. Create PO.
2. Submit for Approval.
3. Approver Receives Email Notification.
4. Email Notification has no information and only contains the "Approve" "Reject" and "Request More Information" Button(s).
5. Approver Opens Worklist Notification.
6. Worklist Notifications when opened only have the title "Approve Purchase Order XXXXXXXXXXXX" and Actions Button but the rest of the notification is blank.

Examples:

In App Worklist Notifications:



Email Notifications:


Changes

Location Based Access Enabled in the Security Console Administration.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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