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Submit and Approve Action Performance Degrades after Upgrade or Adding Approval Nodes (Doc ID 2587573.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 D and later
Information in this document applies to any platform.

Symptoms

The performance time of the Submit and Approve actions increases significantly after upgrading CPQ or changing the approval tree. This occurs even if Submit and Approve follow performance best practices for Commerce actions. This begins happening after upgrading from an older version of CPQ, or after adding more reason or approval nodes in the approvals of the Submit action. After this, the actions consistently take 15-30+ seconds longer than before the change.

Changes

The environment was upgraded from a version before 18D, or reason nodes or approver nodes were added to the approval tree.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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