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Request Oracle To Do A Hard Reset Of The POD (Doc ID 2587769.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Oracle Planning and Budgeting Cloud Service - Version N/A and later
Oracle Financial Consolidation and Close Cloud Service - Version 19.09.70 and later
Information in this document applies to any platform.
In Certain circumstances the Cloud Application hangs
-Due to conflicting End user activity
-user activity request info beyond Allocated resource thresshold
-End user runs some activity during AMW (Daily Scheduled Mainiatnce),
-and after epmautomate resetservice does not solve the issue
If the above is true the client request for a hard reset of the POD

Goal

Application hangs and epmautomate resetservice does not solve the issue
 

Solution

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In this Document
Goal
Solution
References


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