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Unable To Create Opportunity With A Sales Rep Role When An Account Is Assigned (Doc ID 2587901.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Opportunities

Unable to create Opportunity with a sales representative  role when an account is assigned.

ERROR
-----------------------
 "" ReadOnlyAttrException for OwnerResourcePartyId  ""

STEPS
-----------------------

Login in with a sale representative user
Create opportunity>save and continue

error pops out



Roles  :

Role Role Code Assignable Auto-Provisioned
Employee ORA_PER_EMPLOYEE_ABSTRACT Yes No
Resource ORA_HZ_RESOURCE_ABSTRACT Yes No
Sales Analyst ORA_ZSP_SALES_ANALYST_JOB No No
Sales Lead Qualifier ORA_MKL_SALES_LEAD_QUALIFIER_JOB Yes No
Sales Representative ORA_ZBS_SALES_REPRESENTATIVE_JOB Yes No

Our admin users has the following roles and don't have any errors when creating the opportunity:

Roles  :

Role Role Code Assignable Auto-Provisioned
Application Diagnostics Administrator ORA_FND_DIAG_ADMINISTRATOR_JOB No No
Application Implementation Consultant ORA_ASM_APPLICATION_IMPLEMENTATION_CONSULTANT_JOB No No
Employee ORA_PER_EMPLOYEE_ABSTRACT Yes No
IT Security Manager ORA_FND_IT_SECURITY_MANAGER_JOB No No
Master Data Management Application Administrator ORA_ZCH_MASTER_DATA_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB No No
Product Data Steward ORA_EGI_PRODUCT_DATA_STEWARD_JOB No No
Resource ORA_HZ_RESOURCE_ABSTRACT Yes No
Sales Administrator ORA_ZBS_SALES_ADMINISTRATOR_JOB No No
Sales Representative ORA_ZBS_SALES_REPRESENTATIVE_JOB Yes No



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, saes rep users cannot create opportunities.

Cause

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In this Document
Symptoms
Cause
Solution
References


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