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IDCS Federated Logout with ServiceNow Fails When Initiated from IDCS or Other SP Partner (Doc ID 2587924.1)

Last updated on OCTOBER 21, 2019

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to perform a federated logout when there is an active federated session with a ServiceNow Service Provider (SP) partner either from IDCS or from another SP partner/SAML application, the ServiceNow logout will fail, and the user will be left at the ServiceNow navpage.do page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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