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Unable to Save Attachment as Shared (Doc ID 2588086.1)

Last updated on FEBRUARY 17, 2020

Applies to:

Oracle Fusion Innovation Management Ideation Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add shared attachments to a proposal, the following error occurs.

ERROR
-----------------------
Unable to create virtual folder. Item with name 'Attachments' already exists in folder '/Contribution Folders/'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter a proposal and add an attachment
2. Select the Shared checkbox and Update
3. Save the proposal and see an error message: "Unable to create virtual folder. Item with name 'Attachments' already exists in folder '/Contribution Folders/'.
4. Within the Repository/File folder option, see no Attachments folder in the contents of the Contribution Folders

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add shared attachments

Cause

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In this Document
Symptoms
Cause
Solution


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