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Getting Error "The Message Is Unable To Upload Clause.." While Importing Clause With Xml File (Doc ID 2588439.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Terms Library

Customer is not able to Import back the XML file in Clause Creation. Below error message is received.


ERROR
-----------------------
"The message is Unable to upload clause.."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator --> Terms Library
2. Create Clause --> Fill in the General Information
3. Export the XML file and update it --> Approving all the changes --> Save the file
4. Click on Import --> Choose the edited file and Import it
5. Receive error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import back the XML file with the clauses.

Cause

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In this Document
Symptoms
Cause
Solution
References


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