My Oracle Support Banner

Incorrect Tax Accounting Is Getting Populated For Canada Tax Jurisdiction (Doc ID 2588888.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
The tax account for invoices is not being picked from the tax rate level. -> Whenever accounting is performed on the A/R Invoice - Incorrect Tax account is populating for the Canada tax jurisdiction and rates instead the defined account at the rate level.

EXPECTED BEHAVIOR
-----------------------
Expect that the tax rate is picked from the tax rate level.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Create Transaction
2. Fill data and click Complete.
3. Review distributions and tax account is derived incorrectly.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.